Medical Records Coordinator
What do you do?
Hi, my name is Barbara, and I am a medical records coordinator for Emory University in Atlanta Georgia. I am responsible for handling all of the medical records for student health services; all the students present and past for Emory. I have to make sure that any paper documents get scanned into the electronic medical record. I have to make sure that any lab reports are properly formatted. I also have to do monthly reports for the physician showing anything that is outstanding, that is, we have sent it away but it just has not come back to us.
Advantages and disadvantages of this job
What are the disadvantages of my job? I’ll start off with  my commute. I live about an hour north of Emory, so my commute is about 2 hours per day and that can be pretty bad in Atlanta traffic.

One of the advantages of my job, is that I’m paid very well I make nearly $20 an hour. I have medical and dental benefits. And I usually get a bonus each year, if not a raise. That’s one of the advantages of working for a larger company, your benefits tend to be much better than what you would get it a smaller company.

This job is:
Full-time
How many hours a week is this job?
More than 20 hours a week
When do you work?
9:00 to 5:00
How much control do you have over your work schedule?
My boss is fairly flexible. My schedule has shifted from 8 a.m. to 5 p.m., now it’s 9 a.m. to 5:30 p.m. The hours at student health normally are 8 to 5, so I would have to be at work pretty much during those hours. I could stay later if need be. But that’s really not often necessary
Could I bring my child or pet to work?
Not a chance!
More Details
I really like my job. I have a bachelor’s degree in health information management, so I am actually doing a job and working in the field that I went to school for.
Do you have to own a car?
Maybe
Work environment
Inside
Office
Is there anything to be aware of in the environment?
Your environment here is going to be a university environment, so you’re going to see a lot of diversity. 30% of our students are international students from India, Korea, and China. Many of them are also in the state of Georgia. You just have to learn to appreciate the diversity that you see here because you’re going to meet people from all walks of life.
Is there a dress code?
Yes
How do you dress?
Business
How do you dress for work?
Normally, I dress in business casual. We do have casual Fridays where we can wear Polo shirts with Emory University emblazoned on them and jeans and sneakers. The rest of the week modest heels, dress pants, dresses, or skirts and blouses
Is this job:
Both Fast-paced and Relaxed
Level of Responsibility
High (It is really important that you are there when scheduled. What you do is important and there is no one else to take care of it if you’re not there.)
Co-Workers
Work as part of a team
Management
You mostly work independently.
How much initiative and/or authority do you have?
My boss is pretty flexible with me. I don’t necessarily have to come to her with everything, but there are a few times when I do seek out her advice. I do have a great deal of autonomy and how I get my work done as well as when it is done, but there are some deadlines that I have to abide by. As an example of a deadline, our students are required to send us immunization records. Those do need to be placed into our electronic system and verified by our nursing staff prior to the start of school, so I have to make sure that in the late mid-to-late summer I’m there all the time and that I can get this job done.
What does this job pay entry level?
This job really isn’t an entry-level job. As I said before I’m making yearly $20 an hour, but I also have a bachelor’s degree, and a college degree is a requirement of the job. If you were working the front desk or check out at student health, I would think that would be between $14 and $16 an hour, depending on your level of experience in a medical office environment.
What could it pay later?
I could conceivably get another raise, but I don’t know that I could make much more than what I’m currently making without getting some type of certification.
Are there bonuses for working holidays?
No. We do have holidays off, for example this year both New Year’s Eve and Christmas or on the weekend. So we got off the Friday before Christmas Eve, as well as the Monday after Christmas day. And those were paid holidays.
Job Requirements: What skills does this job require?
This job requires a great deal of office skills. This includes learning to deal with a diverse team of co-workers, as well as clients. You need to know Microsoft Office inside and out, and you also need to learn electronic medical records.

I have to be fluent in federal and state regulations as far as FERPA and HIPAA go, because they govern medical records and how they’re handled. I also have to have a basic understanding of medical billing and coding, in order to deal with those issues as they come up.

Do you have to go to school to get this job?
Yes, it is required.
What kind of school teaches this job?
You would have to find a a school that specializes in health information management, or 8 a.m. The American health information management association has a website and they can direct you to schools that have this particular degree. You can get either a bachelor’s, or a master’s degree in this field and then you can sit for a national certification if you so choose
Continuing Education
Personal study to keep your skills and knowledge up-to-date
How long do you have to go to school to learn this job?
Minimum of 2 years, preferably for years, as I said before a bachelor’s degree is required for this job
Is any kind of Certification available?
Certification is available, but not required.
Do you have to own tools?
No physical tools, but you do have to have a good understanding of computers, the Internet, medical records. And electronic medical records. So most of your tools are going to be inside your head, or they need to be available to you in the form of manuals.
Do you have to pass a background test?
Checking for criminal record
Reference check
Drug test
What previous experience would help?
From my job, I would think you would have to have a minimum of at least two to five years working in a medical office environment. Working for a company that does medical records releases would be good, or medical coding and billing. Customer service is very important.
What practical skills do you need?
Good writer
Good at explaining things
Enjoy talking to people
Enjoy learning new things
Is Continuing Education required?
Maybe
Benefits
medical and dental coverage
pension
employer will match your 401(k) contributions
Location
You would have to live in a city.
If you move, it might be difficult finding a new job doing this.
What additional training would help with this job?
You just need to learn about new regulations as they come up. I mentioned him earlier, and this law was revised in 2013, so we had to have some additional training on that. Basically it’s just a matter of keeping up with the body of knowledge of your particular field.
What do you like best about this job?
At my job gives me. I love the fact that everything has to be in a particular place at a particular time, and I kind of have OCD Tendencies, so this job is a pretty good fit for me because I make sure everything is exactly where it should be.
Who would you recommend this job to?
Anyone that doesn’t mind office work. You can get up and move around, and you’ll be interacting with different people, but Bottom Line – This is a desk job and you will be at your desk the majority of the day.
Medical Records Coordinator
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